Still need help? Go to Microsoft Community. In the Send From Other E-mail Address window, click From, change the address book to the global address list (GAL), and then select the user to whose mailbox you were granted Send As permissions. In the new email message in Outlook, click From, and then click Other Email Address. To resolve this issue, follow these steps: This outdated information may be used if changes to the Offline Address Book were not yet propagated to Outlook. This issue may occur if the address in the From box was automatically populated by using outdated, locally cached information when User A typed User B's address. User A can successfully send email messages after user A enters user B's address in the From box of an email message in Outlook Web App. These symptoms don't occur in Microsoft Outlook Web App. However, when User A enters User B's address in the From box of a new email message and tries to send that message, user A gets a nondelivery report (NDR) message that states that he or she does not have sufficient permissions. Then, you use the Get-RecipientPermission cmdlet to confirm that the permission was applied. You use the Add-RecipientPermission Windows PowerShell cmdlet to grant Send As permission to User A for User B's mailbox. You don't need to set the sender property - Microsoft Graph will set it appropriately, based on the mailbox permissions granted to the user who has signed in. Consider the following two users in a Microsoft Office 365 environment, User A and User B. In order to send from another user, set the from property on the message sent to the email address of the user to send from.
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